Thank you for shopping at Audiotechnica. This Shipping Policy explains how we process and deliver your orders.

1. Processing Time (Handling Time)

All orders are processed within:

  • 1–3 business days

Orders are not processed or shipped on weekends or holidays.

If we experience high order volumes, processing times may be slightly delayed.
You will be notified of any significant delays.

2. Delivery Time

After your order is processed, the estimated delivery time is:

  • 3–5 business days (within the United States)

Delivery times may vary depending on your location and the shipping carrier.

3. Shipping Rates

We offer free shipping on all orders unless otherwise stated at checkout.

No additional handling or packaging fees are charged.

4. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing a tracking number.

You can also track your order using our tracking page:

🔗 https://audiotechnica.store/track-order/

5. Shipping Locations

We currently ship to:

  • United States (all states)

If you are located outside the U.S., please contact us before placing an order.

6. Delayed, Lost, or Stolen Packages

Delayed Packages

Shipping carriers may experience delays due to weather, holidays, or other external factors.
These delays are outside our control.

Lost or Missing Packages

If your tracking information shows delivered but you did not receive your package:

  1. Check with neighbors or household members
  2. Look around your property
  3. Contact the shipping carrier
  4. Contact us within 7 days

We will assist you in opening a claim and provide support until the issue is resolved.

Stolen Packages

Nextgenshops is not responsible for packages stolen after confirmed delivery.
However, we will do our best to help.

7. Incorrect Address

Please ensure your shipping address is correct when placing your order.

If an incorrect address is entered:

  • Contact us immediately to update the address
  • If the order has not shipped, we will correct it
  • If the order has already shipped, we cannot make changes

We are not responsible for delays or failed deliveries due to incorrect addresses.

8. Damaged Packages

If your package arrives damaged, please contact us immediately with:

  • Photos of the packaging
  • Photos of the damaged item
  • Your order number

We will send a replacement at no cost or offer a full refund.

9. Contact Us

For questions or help regarding shipping, contact us:

Nextgenshops
Address: 111 Curtis St, Syracuse, NY 13208, USA
Email: contact@audiotechnica.store
Phone: +1 315-956-1739
Contact Page: https://audiotechnica.store/contact-us/